Legal
Terms of Service
Effective: 17 June 2026. support@openavail.com
These Terms of Service ("Terms") govern your access to and use of the Openavail scheduling API, web dashboard, and related products (collectively, the "Services"), provided by Openavail ("we", "our", or "us"). By accessing or using the Services you agree to be bound by these Terms.
Account Registration
You must create an account to use the Services. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must be at least 18 years of age. Corporate accounts may be used by authorized employees of the registering entity.
You agree to provide accurate registration information and to keep it current. We may suspend accounts with materially inaccurate information.
Permitted Use
You may use the Services only:
- for lawful purposes consistent with these Terms;
- for your own internal business operations; or
- if you are building an integration, for the benefit of your end users, in compliance with these Terms and applicable law.
Prohibited Use
You may not use the Services to:
- access another user's calendar data without authorization;
- book calendar time for spam, unsolicited commercial messaging, fraud, or harassment;
- circumvent rate limits, access controls, or security measures;
- reverse-engineer, decompile, or disassemble the Services, or use them to build a product that is substantially similar in functionality and that directly competes with Openavail;
- scrape or bulk-extract data through the API in a manner inconsistent with its documented purpose;
- process data subject to HIPAA, FERPA, or similarly regulated categories without a signed addendum from Openavail; or
- violate the rights of any person or entity.
API Keys and Agent Access
API keys are issued per agent and carry an explicit permission scope set at registration time. You are responsible for all requests made using your API keys.
- You must revoke keys that are compromised, no longer in use, or whose issuing agent has been decommissioned.
- Keys may not be shared across distinct agents or applications.
- Key material is shown exactly once at creation. We store only an Argon2id-derived hash. A lost key cannot be recovered, so you must issue a new one.
Service Plans and Billing
During beta, Openavail may be offered without paid plans. When paid plans are enabled, subscriptions may be billed monthly or annually via Stripe and current prices will be listed at openavail.com/pricing.
- We may change prices with 30 days' notice by email or in-product announcement.
- If you cancel, access continues to the end of the current billing period. No refunds are issued for partial periods, except where required by applicable law.
- Accounts suspended for non-payment may be terminated after 30 days.
Free Tier
We offer a free tier subject to rate limits and feature restrictions described in our documentation. We reserve the right to modify, suspend, or discontinue the free tier with 30 days' notice, or immediately if the account violates these Terms.
Intellectual Property
Openavail retains all rights in the Services, including underlying software, visual designs, documentation, and trademarks. Nothing in these Terms transfers Openavail intellectual property to you.
You retain all rights in your data — calendar content, account information, booking records, and audit logs that originate from your workspace. You grant us a limited, non-exclusive license to store, process, and transmit your data solely to provide the Services.
Privacy
Our Privacy Policy describes how we collect, use, and share information. The Privacy Policy is incorporated into these Terms by reference.
Confidentiality
Each party agrees to keep the other's non-public information confidential and not to disclose it to third parties without prior written consent, except as required by law. Confidential information includes API key material, workspace configuration, negotiated pricing, and any non-public product information disclosed during an enterprise evaluation.
Confidentiality obligations survive termination for three years, except for information that constitutes a trade secret, which is protected for as long as it remains a trade secret under applicable law.
Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT PERMITTED BY APPLICABLE LAW, OPENAVAIL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
Openavail does not warrant the accuracy of third-party calendar data received from your connected calendar provider. Availability decisions are made based on data returned by the provider at the time of the request.
Limitation of Liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, OPENAVAIL'S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID OPENAVAIL IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD 100).
IN NO EVENT WILL OPENAVAIL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These limitations apply regardless of the theory of liability and regardless of whether the remedies fail of their essential purpose. Some jurisdictions do not allow certain exclusions or limitations, so the above may not apply to you in full.
Indemnification
You agree to defend, indemnify, and hold harmless Openavail and its officers, directors, employees, and agents from claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services in violation of these Terms; (b) your violation of applicable law; or (c) any data you provide to the Services.
Term and Termination
These Terms continue until your account is closed or access is terminated.
- Either party may terminate for convenience with 30 days' written notice.
- We may suspend or terminate your access immediately if you breach these Terms, depending on the severity of the breach.
- Upon termination, API keys are revoked and workspace data is deleted per the retention schedule in our Privacy Policy.
Sections 7, 9, 10, 11, 12, and 15 survive termination.
Modifications
We may update these Terms. We will notify you by email and in-product notice at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance of the revised Terms.
Governing Law and Disputes
Openavail is currently operated from Germany. The governing law and dispute forum for paid commercial use will be finalized before paid launch and reflected in the current version of these Terms.
Nothing in these Terms limits mandatory rights that cannot be contractually waived, including consumer protection or data protection rights that apply in your country of residence.
Enterprise Agreements
Enterprise customers may enter into an Order Form or Master Services Agreement with Openavail. In the event of a direct conflict between these Terms and a signed enterprise agreement, the enterprise agreement governs.
General
These Terms, together with our Privacy Policy and any applicable Order Form, constitute the entire agreement between you and Openavail regarding the Services. If any provision is found unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.